Frequently Asked Questions

Pool Covers, Inc. is California’s leading independent pool cover specialist, founded in 1984 in Marin County by Bill Pickens. It holds the distinction of being the only employee-owned (ESOP) pool cover company in the world. Because every team member is an owner, technicians and staff are directly invested in service quality, fair pricing, and long-term customer satisfaction. With over 40 years in business and the largest service fleet in Northern California, the company specializes exclusively in pool and spa covers.

• Automatic Safety Pool Covers: Features advanced systems like the Infinity 4000™ line in both electric and hydraulic motor configurations.

• Manual Safety Pool Covers: A cost-effective, reliable manual track alternative for pool safety on a budget.

• Aluminum Spa Covers: Heavy-duty, walk-on capable spa safety covers designed through their specialized Be-Lite Aluminum Spa Cover division.

• Replacement Fabrics: High-grade replacement pool cover materials custom-cut and tailored for existing systems.

Yes. While undertrack systems are typically designed into new pool construction or major renovations, Pool Covers, Inc. frequently retrofits existing pools using top-track systems or custom deck-mounted bench enclosures. These custom mounting solutions provide full automated functionality and safety without requiring major structural changes to your pool deck.

• Save Lives: Serves as an isolation barrier that supports adult weight, meeting ASTM safety standards to prevent accidental drowning.

• Save Water: Reduces pool water evaporation by up to 95%, critical for California drought mitigation and water conservation.

• Save Heat & Energy: Traps solar thermal heat and prevents thermal loss overnight, cutting pool heating costs significantly.

• Save Money: Minimizes chemical loss from UV degradation and blocks organic debris, lowering maintenance costs and chemical consumption.

Yes. Their factory-trained technicians service, troubleshoot, and repair all makes, models, and manufacturers of automatic and manual pool cover systems, regardless of who originally installed them. Services include motor repairs, rope/cable realignments, mechanism tune-ups, pulley replacements, and full fabric change-outs.

Replacement pool cover fabrics installed by Pool Covers, Inc. include a 7-year prorated manufacturer warranty. Every installation is performed by certified, employee-owner technicians to ensure proper tensioning, smooth mechanical operation, and maximum fabric longevity.

Pool Covers, Inc. operates the largest dedicated service fleet in Northern and Central California. Primary coverage areas include:

• SF Bay Area: Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, and Sonoma counties.

• Sacramento & Capital Region: Sacramento, Yolo, Placer, El Dorado, Sutter, and Yuba counties.

• Central Valley & Surrounding: San Joaquin, Solano, Amador, Calaveras, Butte, Lake, and Shasta counties.

You can request a free proposal or book a service call online at poolcoversinc.com(opens in new tab) or by contacting customer support directly:

• Toll-Free Phone: (800) 662-7665

• Local Phone: (707) 864-6674

• Email: customerservice@poolcoversinc.com

• Headquarters: 4925 Fulton Dr, Fairfield, CA 94534